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Shipping
Delivery Information
When in stock, all orders placed through the Animal Dreaming website will be dispatched within 2-3 business days of the order being lodged.
After placing an order, you will receive an email confirming that your order has been received by Animal Dreaming.
Soon after, you will receive a second email sent directly from Australia Post. You will receive this email within 2-3 business days, and it will confirm that your order has been shipped and provide a tracking number for your convenience.
Domestic Parcels (within Australia)
Orders placed within Australia can take between 3-10 business days to arrive after they’ve been dispatched.
International Parcels (outside Australia)
Web-based orders placed outside Australia can take between 9-25 business days to land in most countries. However, due to global postal/shipping and delivery services instilling a sense of unreliability due to the current world health crisis, we ask for your patience and understanding. If you would prefer your order to arrive with as little delay as possible, we would suggest ordering through an online platform or store that ships from within your own country.
Due to global Covid19 restrictions, Australia Post is currently barred from shipping to some international destinations. To be kept up-to-date regarding these restrictions, the affected destinations, and estimated delivery times, please check out Australia Post’s website: auspost.com.au/service-updates/international-delivery-updates.
Animal Dreaming ships all its international orders by ‘standard air mail’, unless requested differently by the purchaser.
In the case that you place an order using a delivery address in a country that Australia Post is currently unable to ship to, Animal Dreaming will send you an email explaining the situation, after which we will refund your order.
Please note that due to the unpredictable nature of Covid19, orders may take longer to arrive than previously estimated by Australia Post. When this happens, please understand that it is totally out of our control. As a result, Animal Dreaming cannot – and will not – be held liable or accountable for orders that arrive later than previously suggested. For this, we thank you for your patience and understanding.