Shop Terms & Conditions

Purchase of Products

In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the ‘Purchase Price’).

Payment of the Purchase Price may be made through Paypal. (the Payment Gateway Provider.)

In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Following payment of the Purchase Price being confirmed by Animal Dreaming, you will be issued with a receipt to confirm that the payment has been received and Animal Dreaming may record your purchase details for future use.

Animal Dreaming Gift Card Policy

1. Animal Dreaming is proud to offer a three-year expiry date on all their gift cards and certificates
2. The expiry date will always be clearly displayed on the gift card or certificate
3. The expiration date is calculated from the issue date of the gift card or certificate
4. The purchase price / redeeming value of our gift cards and certificates do not include:
–  admin or processing fees
–  overseas transaction fees
–  booking fees
–  payment surcharge fees
–  a fee to have stolen, lost or damaged cards replaced or reissued

Payments

Payments can be made using Paypal, or any of the credit cards they permit.

The common reason behind payment problems is the incorrect entry of your credit card number or the expiry date. It is also essential to check the security code (the three digits on the back of the card) to ensure they have been correctly entered. If your card still doesn’t work, please contact your card issuer. You are most welcome to call our office and conduct the purchase over the phone.

All prices displayed include GST.

Purchase of Products

In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the ‘Purchase Price’).

Payment of the Purchase Price may be made through Paypal. (the Payment Gateway Provider.)

In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Following payment of the Purchase Price being confirmed by Animal Dreaming, you will be issued with a receipt to confirm that the payment has been received and Animal Dreaming may record your purchase details for future use.

Payments

Payments can be made using Paypal, or any of the credit cards they permit.

The common reason behind payment problems is the incorrect entry of your credit card number or the expiry date. It is also essential to check the security code (the three digits on the back of the card) to ensure they have been correctly entered. If your card still doesn’t work, please contact your card issuer. You are most welcome to call our office and conduct the purchase over the phone.

All prices displayed include GST.

Privacy Policy

We take our responsibilities and obligations to protect your personal information. We will never disclose any of your details to any other party other than what is necessary to ensure delivery of your orders.

Our online store utilises the security of WooCommerce, which uses an SSL certificate to create an encrypted connection between your computer and our server.

Furthermore, your credit card transactions are processed by the Paypal payment gateway, a payment facility that complies with the Payment Card Industry Data Security Standard (PCI DSS).

You further agree to abide by all the terms as set by Afterpay and WooCommerce or other Digital Distribution platforms’ end user licensing agreements, or any other applicable application store (“Digital Distributor”) agreement, so long as such agreement does not conflict with the terms herein or the Terms of Use.

Information collected

We only collect information that you supply in the course of making a purchase. Sales data are relative to the purchases that allow us to identify you in the case of queries or returns accurately. Historical purchase data that will enable us to offer you, from time to time, special deals or products that may be of interest to you and will be retained indefinitely.

Under no circumstances will any of this information be shared or used for any purpose other than that outlined on this page.

If you leave a comment on our site you may opt-in to saving your name, and email address in cookies. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Product Returns

Incorrect Products: Animal Dreaming will only accept returns for products purchased from the Animal Dreaming online store within 7 days of the product being shipped, and only if the incorrect product was sent. A replacement for the incorrect product will be offered, or a credit note for a product of equal retail value will be issued, but no refunds will be given, so please don’t request one as a refusal may offend.

Damaged Products: Animal Dreaming thoroughly inspects all products for damage before they are shipped. In the unlikely event that products purchased from the Animal Dreaming online store are damaged before being shipped, or are damaged during transit, a replacement for the damaged product will be sent, (including the cost of shipping) or a credit note for a product of equal retail value will be issued. Please note that a replacement or credit note will only be offered once the damaged goods have been returned to our office (at the customers expense), and proof of purchase or a sales receipt has been provided. Photographs of damaged products will not be accepted unless accompanied by the damaged products themselves. No refunds will be given for damaged products, so please don’t request one as a refusal may offend.

We take our responsibilities and obligations to protect your personal information. We will never disclose any of your details to any other party other than what is necessary to ensure delivery of your orders.

Our online store utilises the security of WooCommerce, which uses an SSL certificate to create an encrypted connection between your computer and our server.

Furthermore, your credit card transactions are processed by the Paypal payment gateway, a payment facility that complies with the Payment Card Industry Data Security Standard (PCI DSS).

You further agree to abide by all the terms as set by Afterpay and WooCommerce or other Digital Distribution platforms’ end user licensing agreements, or any other applicable application store (“Digital Distributor”) agreement, so long as such agreement does not conflict with the terms herein or the Terms of Use.

 

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